Privacy policy

Effective Date: Sep 12, 2024

This Privacy Policy describes how addiesdive ("we", "us", or "our") collects, uses, and shares your personal information when you visit or make a purchase from our website: https://addiesdive.com/ (the “Site”). We are committed to protecting your privacy and complying with relevant regulations, including the General Data Protection Regulation (GDPR), California Consumer Privacy Act (CCPA), and Google’s privacy requirements.

1. Information We Collect

We may collect the following types of personal information:

1.1 Automatically Collected Information

Device Information: This includes your IP address, browser type, operating system, and device-related information.
Log Information: We collect data such as the date, time, pages visited, and click records when you access the Site.
Cookies and Tracking Technologies: We use cookies and similar technologies to enhance user experience, store preferences, and analyze traffic. You can manage or disable cookies through your browser settings.

1.2 Information You Provide to Us

Registration Information: You may provide your name, email address, phone number, and other details when you create an account.
Order Information: When you place an order, you may be asked to provide payment information, shipping address, billing address, and contact details.
Communication Information: We collect any information you provide when you contact us via email, forms, or other methods.

2. How We Use Your Information

We use your personal information for the following purposes:

Order Fulfillment: To process and deliver your orders, including payment validation, shipping, returns, and customer support.
Customer Communication: We may use your contact details to update you on order status, promotional offers, or customer service inquiries.
Website Optimization: To analyze user behavior and improve the functionality, layout, and user experience of our Site.
Marketing Activities: With your consent, we may send you notifications about new products, special offers, or promotional events. You can opt out at any time.
Legal Compliance: We may use or disclose your information to comply with applicable laws and regulations.

3. Information Sharing and Disclosure

We do not sell your personal information to third parties. However, we may share your personal information in the following circumstances:

Service Providers: We may share your personal information with trusted third-party service providers, such as payment processors, shipping companies, and technical support providers, to assist in operating the Site.
Legal Requirements: We may disclose your information when required by law or to protect our rights, your rights, or the rights of third parties.
Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new owner.

4. Google Analytics and Advertising

We use Google Analytics to collect data on website traffic and user behavior. Google Analytics may collect information through cookies and other tracking technologies.

We also use Google Ads for personalized advertising. If you do not wish to receive personalized ads, you can manage your preferences via Google Ads settings or other online privacy tools like the Network Advertising Initiative.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, loss, misuse, or disclosure. This includes encryption, access control, and regular security audits.

While we take these precautions, we cannot guarantee that data transmission or storage over the internet is completely secure. Therefore, we cannot ensure the absolute protection of your data.

6. Your Rights

Depending on the applicable privacy laws, you may have the following rights:

Access: You have the right to request a copy of the personal information we hold about you.
Correction: You can request the correction of any inaccurate or incomplete personal information.
Deletion: In certain circumstances, you may request the deletion of your personal information unless we are legally required to retain it.
Withdraw Consent: You can withdraw your consent for us to process your personal information at any time (if applicable).
Opt-Out of Marketing: You may opt out of receiving marketing communications by clicking the “unsubscribe” link in emails or by contacting us directly.

7. Data Retention

We will retain your personal information only for as long as necessary to fulfill the purposes for which it was collected or as required by law.

8. Cross-Border Data Transfers

Your information may be transferred to, and stored or processed on servers located outside your country. We will take reasonable steps to ensure that such transfers comply with privacy laws and that your personal information remains protected.

9. Updates to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. Please review this policy periodically to stay informed of any updates.

10. Contact Us

If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us:

Email: service@addiesdive.com

Address : F4,ji xiang nan lu 3,ai lian she qu long cheng jie dao long gang qu,shen zhen,long gang qu,guang dong,518172, CN